Poor Service

<p>I will call myself “Eric the Misled” as you will so read why</p> <p>I have purchased a Vehicle with this dealership in Newlands Johannesburg, the Service is really poor and substandard to any other dealership that I have dealt with.</p> <p>Firstly I was **** to about the service book as I was shown a full service history when I first looked at the car, upon receiving delivery of the car hey presto the service book is missing. I was given a service book with pages torn out and for the wrong car. .. They had just written the description of my car on to pass it off as the correct one. </p> <p>After this I realised that the air-conditioning was not working so I was asked to bring the car back for an inspection which they did however I had to come back again the following week to get it sorted but alas the part was not available at their designated auto electrician, not an Audi authorised repair centre.</p> <p>It has been a constant battle to get the car sorted and I am still waiting for my licence plates and licence disc registration 4 weeks later...along with the repairs to the aircon.</p> <p>I suspect that this dealership is unable to sell a car to a customer without disappointing them in terms of service and doing thing in a respectable time frame, </p> <p>I do not recommend this dealership to anyone, as the salesman in question seems to be moonlighting as a handyman as well they will say anything to get the sale but won’t be able to deliver on the service or promises made.</p> <p>Spend the time and find a reputable Sales person at a reputable dealership, even the management has failed to follow up with my vehicle problems and the complaints I have filed with their head office.</p> <p>In my opinion they are far short on respect for customers and should relocate their business to Jules street as that is where this kind of service is normally standard... ***** deals indeed</p> <p> </p>