Please Help

<p>Good day</p> <p>I bought a motocycle from the dealership in January 2016 of which was great because I now had a mode of transport. I asked if the bike had been in accident and was told that it hadn't been I was then offered insurance of which I took. On August 2016 a piece of the bike came off and I tried to claim from my insurance, my claim was then rejected due to the fact that I was advised it was in an accident. I was then told to seek a letter from the dealership to show it was not my accident but rather the previous owner. I was told very harshly by the manager that they do not do such letters. I sent a email and was told a similar thing but I do not understand how the bike could have been bought if none of this was checked. I asked for a service history of the bike and even that I was told could not be provided. I need this letter for my insurance to fix my bike. How am I meant to fix my bike when I can not get help.</p>