Excuses Galore, Nightmare Service!!!!

<p>I bought a car from Western Autohaus Newlands. On the 6th of May we took the vehicle and found that the registration was not done, also there we two lights on the dashboard that did not go off when the car was started.</p> <p>We discussed the issues with the sales consultant who promised that the license will be done the following week. It was only done on the 24th of May.</p> <p>The consultant said we can bring the car back for the lights to be reset at any time that suits us, as their machine could not reset it, it was too old. On Thursday 18 May my husband took the car back for the lights to be reset. The auto electrician found that a sensor on the steering column was faulty. Again the consultant said we can bring it anytime that suits us, so be contacted him on Monday 22 May and told him that we they can collect the vehicle on Tuesday 23 May. He also said that the vehicle will be at their electrician for 2 to 3 days. The part was only ordered on Thursday and they were waiting for it to be delivered. By Friday (day 4) when we contacted them the car was still not repaired.</p> <p>Another fault came up when they replaced the sensor. Monday 29 May, the car was sent to a BMW expert who is now trying to repair it. Another part on the front transfer case was ordered and they were waiting for delivery. We were promised that we will have the car back, either late Tuesday afternoon or early Wednesday morning. Late Tuesday afternoon we were informed that the part has been ordered and that we will not get the car.</p> <p>Today 31 May, and guess what another problem arised from the car seems like they want to sell the car, to get paid, but also want to keep it with them. All you get is excuses, worst company ever….</p>