LS
Linsay S
1 reviews | Active since Nov 2023
30 Dec 2023, 21:26
WESTERN NATIONAL INS7RANCE DO NOT HONOR THEIR CONTRACTS
I was insured with Western through Carl Grace's Soneone rode into my stationary car. Western have not settled me They demand to take the car calling it a write off and IT IS NOT a write off . It is in full working condition only the 2 side doors were damaged. They then tried to pay me minus 37 percent which was not in the signed agreement. They refuse to pay me the amount I was paying insurance on I am responsible for 2 parents in their 80 we rely on the car and they have refused to honor the signed agreement. This is unacceptable evil
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Replies (1)Western National Insurance's replyOfficial
17 Jan 2024, 14:18Dear Linsay,
Kindly note that this matter has been escalated for review by the Ombudsman for Short-term Insurance (OSTI). The matter is currently pending at OSTI, we kindly request that all queries and concerns be raised directly with the OSTI
Western National Insurance's reply17 Jan 2024, 14:18
Official
Dear Linsay,
Kindly note that this matter has been escalated for review by the Ombudsman for Short-term Insurance (OSTI). The matter is currently pending at OSTI, we kindly request that all queries and concerns be raised directly with the OSTI
