LS
Linsay S

1 reviews | Active since Nov 2023

30 Dec 2023, 21:26

WESTERN NATIONAL INS7RANCE DO NOT HONOR THEIR CONTRACTS

I was insured with Western through Carl Grace's Soneone rode into my stationary car. Western have not settled me They demand to take the car calling it a write off and IT IS NOT a write off . It is in full working condition only the 2 side doors were damaged. They then tried to pay me minus 37 percent which was not in the signed agreement. They refuse to pay me the amount I was paying insurance on I am responsible for 2 parents in their 80 we rely on the car and they have refused to honor the signed agreement. This is unacceptable evil

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Replies (1)
Western National Insurance
Western National Insurance's reply17 Jan 2024, 14:18
Official
 
Dear Linsay,
 
Kindly note that this matter has been escalated for review by the Ombudsman for Short-term Insurance (OSTI). The matter is currently pending at OSTI, we kindly request that all queries and concerns be raised directly with the OSTI