the serviesis utterly bad

<p>i called today as my car needs to be towed and i called them 4 times and in all those times they told me that i am not insured where as i pay them every month after that they tell me that i would have to pay for my car to be towed from one dealership to the next one as it can't be fixed at the current dealership cause it is too expensive i wasted my airtime which i know for a fact i will not be refunded after that they tell me when i call them again they tell me that i would have to pay r1000.00 for the car to be towed like honestly what am i paying every month if they can't assist with little things i am not going to pay for that r1000.00 my insurance should cover it.</p>