1 reviews | Active since Jul 2018
INSURANCE RIPOFF
This insurance company is a ripoff. It took 3 months to process a claim only to reject it later after that long. Then fix the car without contacting me and yet the claim is rejected. How does that work.
Hello Gavin
Thank you for bringing this to our attention. We apologise for the inconvenience this may have caused. We are going to investigate what has happened and get back to you.
Best regards,
Hello Gavin
Thank you for bringing this to our attention. We apologise for the inconvenience this may have caused. We are going to investigate what has happened and get back to you.
Best regards,
Dear Gavin
As has been previously communicated to you, once your claim was submitted and damages were assessed, it was found that the cost of repairs to your vehicle would be less than the excess payable on your policy. Your claim was therefore repudiated as ‘within excess’ (the more cost-effective alternative).
We understand that one of our representatives has been in extensive contact with you on this matter. We remain on hand to assist as far as possible, but remind you that it is within your right to approach the Ombudsman for Short-Term Insurance if you remain unsatisfied (www.insuranceombudsman.co.za).
Regards
Western National
Best regards,
Dear Gavin
As has been previously communicated to you, once your claim was submitted and damages were assessed, it was found that the cost of repairs to your vehicle would be less than the excess payable on your policy. Your claim was therefore repudiated as ‘within excess’ (the more cost-effective alternative).
We understand that one of our representatives has been in extensive contact with you on this matter. We remain on hand to assist as far as possible, but remind you that it is within your right to approach the Ombudsman for Short-Term Insurance if you remain unsatisfied (www.insuranceombudsman.co.za).
Regards
Western National
Best regards,