1 reviews | Active since Jan 2017

18 May 2021, 17:25

*****

These people have been deducting different amounts of money for the past couple of months, i had to pay standard bank to make a research of who they were because their name doesn't show on debit order details it only shows gapcover. After i got their detailsni called them to ask them to stop debuting me for something i don't even know, the lady i spoke to was very rude and didn't help me with anything. Come the 25th they will still debit again and i don't know what to do about it.

0
Replies (2)
Western National Insurance
Western National Insurance's reply15 Jun 2021, 15:05
Official
Good day Nqobile,

We apologise for your poor experience and have raised this issue internally to assist with having it sorted out. 
 
We are investigating and will revert shortly.
 
Regards,
Western National Insurance
Western National Insurance
Western National Insurance's reply17 Jun 2021, 13:53
Official
Hi Nqobile

We have looked into the matter but do require your policy number for further investigation.

Kindly send it at your earliest convenience.

Regards, 
Western National Insurance