DA
Deon A

1 reviews | Active since Jun 2023

27 Jun 2023, 18:25

DONT USE THESE GUYS FOR INSURANCE .. THEY ARE *****S

I have joined Western National Insurance almost 2 years ago... Never claimed for anything. 1 month ago i had a break in at my residential property and my tools to the value of R80 000 was ****** including my Sons bicycle.. They are only willing to pay out ror my sons bicycle because my tools was used for business and not for private use.. They debit my business account on a monthly basis for the payment of a personal policy. When we registered the claim they send an assessor out evaluate the value of my home content and told me i am under insured. But they never send out an assessor when i took out the policy If i can give you advice... Rather stick with Outsurance or any other well known insurance company. These guys are only out to take your money and not pay out of you have a claim.. thanks to them i cannot provide for my family anymore... Small print with nice words.. will bring you down .. if you are with them.. run as fast as you can

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Replies (1)
Western National Insurance
Western National Insurance's reply30 Jun 2023, 09:12
Official
Dear Mr. Van Aarde, 
  
In the event that you disagree with our feedback, you may lodge a complaint with the Ombudsman for Short-Term Insurance (OSTI), who provides consumers with a free and fair dispute resolution mechanism. The OSTI can be contacted at:
 
The Ombudsman for Short-Term Insurance
110 Oxford Road
First Floor
Houghton Estate
Johannesburg, 2198
Tel: ***
Fax: ***
Email: ***
Web: www.osti.co.za

 Sincerely,
Western National Insurance