FC
Fahmi C
1 reviews | Active since Mar 2021
15 Sept 2021, 14:42
Westend Motors
<div>Westend Motors sold me a car that was not serviced on a major service interval and yet they claimed it was. When I called Westend Motors, they actually confirmed that it was their fault but they still left me with the bill. Complete incompetence and gross negligence.</div>
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Westend Motors's replyOfficial
15 Sept 2021, 15:23Hi Mr Charles, you purchased a 2013 Honda Brio which was serviced prior to delivery to you.
Proof of this service was sent to you.
You have done a further 15500 KMS (FIFTEEN THOUSAND FIVE HUNDRED KMS) post purchase from us, not sure how you expect us to be liable for a major service when you have completed mileage that would render your car due for a service.
If anything it shows the excellent car you bought from us that it has given you no issue, so going on this forum telling clients not to purchase from us is pretty non sensical based on your complaint.
Take Care
Proof of this service was sent to you.
You have done a further 15500 KMS (FIFTEEN THOUSAND FIVE HUNDRED KMS) post purchase from us, not sure how you expect us to be liable for a major service when you have completed mileage that would render your car due for a service.
If anything it shows the excellent car you bought from us that it has given you no issue, so going on this forum telling clients not to purchase from us is pretty non sensical based on your complaint.
Take Care
Westend Motors's reply15 Sept 2021, 15:23
Official
Hi Mr Charles, you purchased a 2013 Honda Brio which was serviced prior to delivery to you.
Proof of this service was sent to you.
You have done a further 15500 KMS (FIFTEEN THOUSAND FIVE HUNDRED KMS) post purchase from us, not sure how you expect us to be liable for a major service when you have completed mileage that would render your car due for a service.
If anything it shows the excellent car you bought from us that it has given you no issue, so going on this forum telling clients not to purchase from us is pretty non sensical based on your complaint.
Take Care
Proof of this service was sent to you.
You have done a further 15500 KMS (FIFTEEN THOUSAND FIVE HUNDRED KMS) post purchase from us, not sure how you expect us to be liable for a major service when you have completed mileage that would render your car due for a service.
If anything it shows the excellent car you bought from us that it has given you no issue, so going on this forum telling clients not to purchase from us is pretty non sensical based on your complaint.
Take Care