gB
gordon B

1 reviews | Active since Jan 2010

04 Sept 2020, 15:41

WEST RAND REACTION UNITS REALLY BAD TELEPHONIC MANNERS.

Having had a door to door salesman from west rand reaction unit banging on my gate with a rock to attract my attention and chipping the paint in the process I called the company to express my annoyance. the lady that answered the phone started to listen to me but once I started to complain the line went dead. I called back and the call was answered by a man who said he was in the control room. having explained the problem there was an obvious lack of interest but a possibility of passing on the complaint to the sales department. the telephonic attitude of the 2 people I came into contact with was enough to convince me that, should I be looking to change my security company, this one would not even be on my list.

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Replies (1)
West Rand Reaction Unit
West Rand Reaction Unit's reply01 Feb 2022, 15:46
Official
Good Afternoon Sir 

Your feedback has been noted and has been sent to our marketing team so we do not have this in the future. 

Our sincere apologies to you

Best Regards
WRRU Social Media Team