MN
Mbali N

1 reviews | Active since Sept 2016

09 Sept 2019, 20:03

Worst West Pack experience!

I've never encountered such rude staff members before. When it's closing time, instead of closing the doors and only serving the customers who are already in the store, the staff leaves the doors wide open giving us the impression that we are still welcome. I needed something quick and when I asked the lady if she can help me she responded so rudely and started pouring water on the floor to get me to move. Their strategy is to fill all floors with water and put those yellow 'wet floor' signs in all the isles as a way of kicking us out and just when I was about to turn around and leave, another rude assistant started shouting at me and my sisters to get out. He added on shouting: "HEYYYY HEY CAUTION, WE WANT TO GO HOME!!!" This is the branch in wonderpark. As we walked out they kept mumbling rude things behind us. I'm so shocked right now and would hate to stop shopping there but I really don't want to be victimized every time I walk into the shop.

0
Replies (2)
Westpack Lifestyle
Westpack Lifestyle's reply26 Sept 2019, 21:20
Official
Hi Mbali, 

Could you please send us an email on *** with the reference Hello Peter (and your contact details) so we can get in touch to find out more and address your experience asap. 

Kind regards,
West Pack Lifestyle Head Office
Westpack Lifestyle
Westpack Lifestyle's reply26 Sept 2019, 21:21
Official
Hi Mbali, 

Hello Peter appears to not allow our email address to go through, which is socialmedia (at) westpacklifestyle dot co dot za