WILL NEVER BOTHER AGAIN

I placed an order for among other items - buckets - on Tuesday 10th December - the expected delivery time on their website said 1 - 3 days. Meaning that latest would be Friday 13th. There was to be a water outage from that Friday onward for maintenance - hence the buckets. Thursday 12th I sent an email to find out if the delivery would be on time. No reply. Tried to phone - 4 rings and then cuts out. I received a call from Westpack on Friday the 20th - lady says we don't have white buckets, can I send you pictures of the other colours. Asked her when the delivery would happen. She rep**** "now". When is now? 20 minutes or 4 hours? She would have the driver call me. I get call on Saturday 21st - driver is at the door. I had given my work address for delivery. No-one at work on a Saturday. So delivery took place eventually on Monday 23rd December. Now I am trying to get hold of Westpack to find out if one of the other items in the order can be exchanged as this one is not suitable for the purpose - still, no-one answers the telephone as per the email signature. West Pack Contact Details: ***. If companies are not setup for online shopping - best they don't make it available. I am so cheesed off. The item in question is R1000.00 so not small money.