Who sets up web site maintenance at Christmas time (besides Escom)?

I can't find two items (SKU: 118417 and SKU: 113431) listed in your web site at two of your stores (Park Meadows and Meadowdale) meaning that best to order online? But your web site is under maintenance. What now? And, two weeks before Christmas? You don't provide a "Find in a store" facility so...I'll have to either phone other stores near me or actually drive around until I find them. Very counterproductive for both me and you