1 reviews | Active since Jun 2015
WestPak Lifestyle Store Pavilion
I contacted WestPak Lifestyle at the Pavilion Shopping Centre at least 3 times since September regarding their special on the Kid's plastic table and set of four chairs for R200. The special ran until 10th October. Each time I was told that they were sold out on the tables and chairs and were awaiting new stock. The last 2 times I called (my last call being on the 4th October) I was asked to leave my name and number as they were unloading new stock and I needed to leave my details to reserve the two sets that I wished to purchase. Despite leaving my name and number on both occasions, no one bothered to call me back and I had a family emergency and was not available to call thereafter until after the special was over on 10th October 2021. I was very disappointed with such poor customer service, especially since WestPak has always enjoyed a good reputation from my days living in Joburg and being fami**** with their stores in Gauteng. I would hate to think that standards have dropped so drastically after all these years.
