1 reviews | Active since Jun 2018
Westpack Lifestyle lost a customer today
I use to love going to west pack when I stayed close to the actual West Pack Lifestyle centre.
Recently I've had experiences at other west packs that made me a real Karen.
You advertise specials but out of 3 shops neither of those shops have the items.
Today I decided to go to west pack again due to this R50 off voucher. I needed few things but need to save money as well. Win win right? NOT!! I got at the shop my app says its the wrong password. Forget password not working. Manager suggested I register again.. Now there is only 1 till open and 3 people behind me. I'm holding the whole line up because I really needed this discount. Register and it doesn't want to proceed. The manager sees the line is pilling up but doesn't request another till to be opened. Now I'm standing there looking like an asshole holding up a the line for R50 (that's alot of money for someone that needs it)
I have to look through each aisle to look for someone that works there. At the last aisle I find 3 workers chatting and playing around. I ask for the product i'm looking for because I can't find it. No stock. I ask if another store can be phoned to check stock. He comes back saying I'll let me know and disappears. He's not even at the info desk where they make calls. I walk through the aisle 3 times waiting for feedback. Eventually went to pay for the stuff I have. I told a lady that was in front i'm waiting for feedback regarding a call. NO ONE at info desk knows what i'm talking about. She then phones, no stock. Keep in mind this is a item you had on sale last month and even then (just when the add came out) there was also no stock at 2 shops. I ask the lady to phone a second shop, no stock. By this time the guy that was suppose to help me comes to say someone is phoning now! Like ***!!! I am so mad. There are so many people struggling to get a job and then you have people like this that don't give a F**** about their jobs..
Now I'm already home and furious so I take out the mop I brought that you have on special. What a bunch of plastic waste!! I have about 5 pinch marks on my hand where the top of the handle clips loose and pinch your hand. The poles doesn't even fit securely and tightly into each other. So every now and then you have to reassemble the poles. When you spin the mop the poles get shorter and then normally longer, these don't. you have to manually changes the length of the pole each time you spin it. YOU KNOW WHAT I ACTUALLY DEMAND SOMEONE TO COME PICK UO THIS PIECE OF SH*T. I got into my car wasted petrol for this junk and now I have to waste petrol again to go to a store that gives me a rush of anger just thinking of the place.
