KF
Kevin-Jeannette Finnie
1 reviews | Active since Apr 2019
25 Apr 2019, 12:40
Westpack Lack of Service
Shopping at Westpack Brackenhurst , i walked around the shop like a lost **** in a thunderstorm for about 10-15 min , i must point out i walked passed various staff members and 2 Managers 4-5 times while looking for what i needed , when i decided to now leave the shop i was asked "can i help you" , so i did respond "no its to late now i will go elsewhere" Seems nobody at Westpack really cares
Helpful (0)
Replies (1)0
Replies (1)
Westpack Lifestyle's replyOfficial
25 Apr 2019, 14:26Hi Kevin and Jeanette,
We are so sorry to hear of your unsatisfactory experience at our store. Its not the kind of customer service and attention to detail that we value and would like the opportunity to address this properly for you.
Please will you send us your contact details via email on *** so we can get in touch to assist further asap.
Warmest regards,
West Pack Lifestyle Head Office
www.westpacklifestyle.co.za
We are so sorry to hear of your unsatisfactory experience at our store. Its not the kind of customer service and attention to detail that we value and would like the opportunity to address this properly for you.
Please will you send us your contact details via email on *** so we can get in touch to assist further asap.
Warmest regards,
West Pack Lifestyle Head Office
www.westpacklifestyle.co.za
Westpack Lifestyle's reply25 Apr 2019, 14:26
Official
Hi Kevin and Jeanette,
We are so sorry to hear of your unsatisfactory experience at our store. Its not the kind of customer service and attention to detail that we value and would like the opportunity to address this properly for you.
Please will you send us your contact details via email on *** so we can get in touch to assist further asap.
Warmest regards,
West Pack Lifestyle Head Office
www.westpacklifestyle.co.za
We are so sorry to hear of your unsatisfactory experience at our store. Its not the kind of customer service and attention to detail that we value and would like the opportunity to address this properly for you.
Please will you send us your contact details via email on *** so we can get in touch to assist further asap.
Warmest regards,
West Pack Lifestyle Head Office
www.westpacklifestyle.co.za