PS
Phee S

1 reviews | Active since May 2018

08 Nov 2021, 12:13

Rude manager!

I was at the Greenstone Mall Westpack Lifestyle store yesterday the 08/11 and wanted to get my kids these Pop it toys that the store had a special on, they are inconveniently placed by the balloon counter after the tills so I go to get three of these for my kids, one of the managers is standing in front of the pop it bins and having a conversation with either another manager or a client, i'm not sure but i'm sure he could see me trying to get these pop its and did not even bother to move out of the way even though I was struggling to get to it he still carried on talking oblivious of me, is that good customer service???? I frequent that store but you have lost my business, the manager was a ball headed skinny guy.

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Replies (1)
Westpack Lifestyle
Westpack Lifestyle's reply22 Nov 2021, 14:44
Official
Thank you for flagging this with us, can you please send all this information and highlight this with our Head Office team so they can look into your experience further. The email address to use is  experience (at) west pack lifestyle (dot) co (dot) za

Warmest regards, West Pack Lifestyle Head Office