Poor Service at Westpack Lynwoon Lane

Disappointing Experience at Westpack Lynnwood Lane @12.45 , 02/6/25 I went to Westpack at Lynnwood Lane with the intention of purchasing a toolbox. Unfortunately, I walked out without completing the purchase due to the poor service I received. While the shop assistant who helped me was professional, the experience at the checkout was incredibly frustrating.

The cashiers were inefficient, more interested in chatting and laughing amongst themselves than attending to customers. Meanwhile, other staff members behind the main counter stood around staring at me, which only made the situation more uncomfortable when I became visibly agitated.

Westpack seriously needs to retrain their staff, especially on checkout procedures and customer service. A simple purchase turned into a frustrating and disappointing experience, and I left without the toolbox I intended to buy.

Not impressed at all.