Nothing to carry a whole lot of items out of the store

We went to purchase our household items etc Hangers, crisps,containers All I’ll say is I was told by the cashier Tandeka that you guys didn’t receive boxes or packets to carry all my parcels and there’s loads of smaller items. No idea what’s happening with service nor do I think that is practical at all. Only asking for something that’s paid for and asking for something that’s required in these businesses. Definately won’t be returning.she also told me to use a trolley to put everything in. Am I supposed to be going up and down the stairs because u didn’t receive consumables ?