False advertising

On August 30th we view the website, picked the items we wanted and placed the order with Bianca, we got an email from her stating 90% of our order was out if stock and might only arrive In 2 weeks. We called and spoke to Tony whom stated he is the general manager, we asked it to have a look through our order and see if he could organize the stuff quicker as we needed it in Zimbabwe. He said yes and advised that only 2 of the items on our order were unavailable!! I thought great and went ahead and ordered, our runner paid and collected. Upon arriving in Zimbabwe we found that infact several items were missing! Tony is too high and mighty to take our calls and Bianca can't decide what's true or false! They are both extremely uncooperative and unhelpful, the service we received from both Tony and Bianca is absolutely disgusting! Why advertise things on your website if you do not stock them? Hire staff that are helpful and polite,we are not doing them a favor by supporting your store so maybe they should bear that in mind!