Check the quality of goods at Westpack...

Item: Westpack Lifestyle
Rating: 1
Author: Francois P

Check the quality of every item you buy from this shop. It is your responsibility to confirm the item you buy are not damaged. These are the words of the manage Marie, after I returned damaged items three times on the same day. After stating the fact that I am unhappy with the service I was asked what is your problem.... My problem is that all the items that I purchased was damaged and I have to drive to the shop three time over and over to return broken containers. The manager Marie who did not want to stat her surname, is *********** and the staff are useless. Most of the staff play with plastic ***** in the back of the shop without assisting the customers. I do not recommend that anyone uses this shop. The manager informed in a flippant way that I can report a complaint at Head office, which I will do.

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Francois P's updateReviewer Update

19 Mar 2022, 15:38

Check the quality of every item you buy from this shop. It is your responsibility to confirm the item you buy are not damaged. These are the words of the manage Marie, after I returned damaged items three times on the same day. After stating the fact that I am unhappy with the service I was asked what is your problem.... My problem is that all the items that I purchased was damaged and I have to drive to the shop three time over and over to return broken containers. The manager Marie who did not want to stat her surname, is *********** and the staff are useless. Most of the staff play with plastic bouncing ***** in the back of the shop, without assisting the customers. I do not recommend that anyone uses this shop. The manager informed in a flippant way, that I can report a complaint at Head office, which I will do.

Francois P's update19 Mar 2022, 15:38

Reviewer Update

Check the quality of every item you buy from this shop. It is your responsibility to confirm the item you buy are not damaged. These are the words of the manage Marie, after I returned damaged items three times on the same day. After stating the fact that I am unhappy with the service I was asked what is your problem.... My problem is that all the items that I purchased was damaged and I have to drive to the shop three time over and over to return broken containers. The manager Marie who did not want to stat her surname, is *********** and the staff are useless. Most of the staff play with plastic bouncing ***** in the back of the shop, without assisting the customers. I do not recommend that anyone uses this shop. The manager informed in a flippant way, that I can report a complaint at Head office, which I will do.