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jeane S

1 reviews | Active since May 2018

08 May 2018, 16:19

Bad Customer Service

I asked West Pack to order me a view items about more than six weeks ago and after two weeks they still didn't order me the items. Then when they did they told me it would only take two weeks. I've been waiting three weeks and still they have no idea where my order is and that it would take two weeks more

0
Replies (1)
Westpack Lifestyle
Westpack Lifestyle's reply08 May 2018, 18:41
Official

Dear Jeane,

We'd like to address this for you asap. Could you please email us your contact number so we can get in touch to follow up with the store you visited, and help arrange your order for you.

Please email *** with your contact details so we can assist further.

We look forward to hearing from you soon and ensuring your experience is promptly turned around.

Warmest regards,

West Pack Lifestyle Head Office Team

www.westpacklifestyle.co.za