mL
miles L
1 reviews | Active since Sept 2015
22 Sept 2015, 12:21
Bad Service and Ethics
We had purchased a vehicle from the dealership that was damaged. He refused to repair hence we sat with a vehicle that was not operational for 6 months fighting this battle., while paying a monthly instalment. At times BARNIE the owner would set up meetings and not pitch up saying he is on his farm. He would promise to repair with his guys and then lie. on receipt of of the vehicle after it has suppose been repaired we find nothing was done.He would also be verbally abusive, and threatening.<br> <br> He didn't want to take the vehicle back and refund us. <br> <br> We have leaned that FNB has removed him as s supplier due to his ethics and Belive he should not be operating
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Weriba Motors's replyOfficial
25 Jan 2019, 11:30Client is not correct with his facts, Details as follows: we as the dealership
went out of our way to assist the client, firstly the vehicle was operational as he puts it, we went to his house to collect the vehicle on several occasions we would make a appointment with him to collect vehicle then he was not there or made us wait for more than a hour , vehicle was repaired if FNB was not happy with the way we as the dealership handled the situation/transaction they would have reversed the transaction and furthermore we are still a approved dealer of FNB...
went out of our way to assist the client, firstly the vehicle was operational as he puts it, we went to his house to collect the vehicle on several occasions we would make a appointment with him to collect vehicle then he was not there or made us wait for more than a hour , vehicle was repaired if FNB was not happy with the way we as the dealership handled the situation/transaction they would have reversed the transaction and furthermore we are still a approved dealer of FNB...
Weriba Motors's reply25 Jan 2019, 11:30
Official
Client is not correct with his facts, Details as follows: we as the dealership
went out of our way to assist the client, firstly the vehicle was operational as he puts it, we went to his house to collect the vehicle on several occasions we would make a appointment with him to collect vehicle then he was not there or made us wait for more than a hour , vehicle was repaired if FNB was not happy with the way we as the dealership handled the situation/transaction they would have reversed the transaction and furthermore we are still a approved dealer of FNB...
went out of our way to assist the client, firstly the vehicle was operational as he puts it, we went to his house to collect the vehicle on several occasions we would make a appointment with him to collect vehicle then he was not there or made us wait for more than a hour , vehicle was repaired if FNB was not happy with the way we as the dealership handled the situation/transaction they would have reversed the transaction and furthermore we are still a approved dealer of FNB...