Wentworth Construction unprofessionalism, and lack of integrity.

According to Operations Director of WENTWORTH CONSTRUCTION PTY LTD, Mr John Chataika , the kitchen installation project, at an agreed upon quoted cost of R30 000, was set to start Monday 26 November 2018 should they receive the 60% project deposit of R 18 000 by Monday the 19th of November 2018 to firm the project on their schedule. The deposit was paid by the 19th of November 2018 via EFT, and an additional R 10 000 was paid for a built-in stove unit which was later added to the project, and payment was duly confirmed by Mr John Chataika ( at total R28 000). After back and forth communication with Mr John Chataika regarding the exact date of project commencement, he came to the site with one individual, who installed tiles in our kitchen with the, exception of the area where the sink is still currently standing, the rest of the kitchen was tiled and we were told that they, WENTWORTH CONSTRUCTION PTY LTD, were waiting on the built-in cupboard material which was set to be delivered at Durban harbor early December. In my telephonic communication with Mr John Chataika, I had strongly and repeated emphasized that we needed a contractor who could complete the project before the 25 December 2018 as we had various family functions arranged, commencing the 25th, and before agreeing to hire his company he had repeatedly reassured me that this project would be completed before that date, so we turned away other contractors who had also been asked for quotations based on the fact that WENTWORTH CONSTRUCTION PTY LTD assured us they could complete the project, they had a professional website, positive online customer reviews, and had promptly responded to all inquiries . In fact, the contract with the company clearly stated that "Project duration will be 14 working days and should the Contractor fail to handover the project within this prescribed time, any costs suffered by the client/project principal will be for the Contractor to bear" . I last personally saw Mr John Chataika on the 15 December 2018, and he reassured myself (as the paying customer) and my parents (whose home this is) that his company was merely waiting on the arrival of the material and that the kitchen installation would still be completed before the 25 Dec 2018 despite the delay. Since then, it has been back and forth telephonic communication with him, the 25th came and went, and it has been one excuse after the other. He would completely disappear from all telephonic communication for upwards of 2 weeks and then suddenly contact me with some or other excuse, he would say he would come on a said day and repeatedly not show up, then after continuous messaging from myself and my brother, and unanswered calls, he suddenly send me what appeared to be doctors note via sms on the 22 Feb 2019, and said he would be in contact shortly, until the point where my brother personally went to the company premises http://wentcon.com/ to try and speak to some other senior manger as Mr John Chataika was the only contact person we had till that point interacted with and only his details appears on the contract and website as well, to our shock, my brother found no such company at the said premises . I then contacted Mr John Chataika, in an official complaint via email, as both my brother and I realized at this point that our numbers had been blocked, and in the email I asked that WENTWORTH CONSTRUCTION PTY LTD refund my money and Mr John Chataika rep**** via email on the 19 March 2019, apologizing and said he would "communicate " with me by the Thursday, the 21 March 2019, to finalize arrangements. Thursday came and went and I am now convinced that this is a fly by night company and we are now in the process of taking the necessary legal steps to try and recover my money. This whole experience has been an absolute nightmare to say the least!