WORST ONLINE SERVICE EVER
On November 24 I placed an online order. For days and days no delivery and no contact until I called them and they told me 2 items are out of stock and will not arrive in the next month. So I obviously asked to have the rest delivered and the 2 times reimbursed. Today I received an email that they split the order so they will deliver the other 2 items one day (that is obviously of no interest for me to receive them in more than one month). Still what is available never arrived to me (it is almost 2 weeks I placed the order!!!!). I tried to call them and they connect you with someone who doesn't know anything or to someone who is not there. 5 calls later I could not contact them! This is extremely unprofessional. I will never order anything anymore.
Dear Marta
Our sincerest apologies, we have been completely snowed under after our Black Friday and Cyber Monday Sales. In addition to this, our Courier Services have been equally snowed under due to the increase in the volume of deliveries over this period.
We are trying our best under these circumstances and we apologise for any inconvenience caused.
Yours in Wellness,
Dear Marta
Our sincerest apologies, we have been completely snowed under after our Black Friday and Cyber Monday Sales. In addition to this, our Courier Services have been equally snowed under due to the increase in the volume of deliveries over this period.
We are trying our best under these circumstances and we apologise for any inconvenience caused.
Yours in Wellness,