No Response - Site not functioning

<p>I have ordered an item on their site - Kreg Jig K5, and went ahead with payment. After successful payment, I have received no confirmation emails. I then noticed the site is misleading and its not situated in South Africa, which started to concern me about delivery and import cost. I then gave them notice to cancel the order(according to the site, I'm allowed to do within an hour and before the order leaves the warehouse), again not receiving any confirmation, and also no messages or tickets showing up on my account.</p> <p> </p> <p>I have send several messages via their website, even in spainish via google translate (As they are located in Spain). To date no response from their website.</p> <p> </p> <p>I also contacted them via their facebook page, and they responded 5 days later. After supplying them my order number, they said I could cancel the order as I already ordered it 5 days ago. Upon explaining to them that I cancelled the order immediately, but received no response for days, except now via facebook, they disappeared and stop responding to my messages via facebook.</p> <p> </p> <p>I have contacted my bank to reverse the transaction, as they have absolutely no customer service, or communication thought out the process. I just want this nightmare to be over, and get my money back.</p>