it is a ****

I placed an order on November 24th, 2017 and received an email saying my order # HYG-DK- ********** 123531 will be delivered on December 4th, 2017. On December 4th I received another email saying we don’t have your product and we are canceling your order. They did not delay taking the money out of my account so they should not delay sending me my item! - it is a ****. And now when I ask for my money they said it will take 14 days to get back my money. – It is a ****.