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LD
Liezl D

1 reviews | Active since Aug 2013

26 Jan 2022, 23:18

When small business fail

I just wish they can reply or answer there calls, so frustrating when you spend so much money to not have communication. I don't mind waiting bought a pair of shoes in 29th December 2021 still nothing 😡

0
Replies (5)
LD
Liezl D's update02 Feb 2022, 18:22
Reviewer Update
It's been days now, still nothing. I did register as a new client and guess what they rep**** when I said I need assist, I rep**** with my order number not received and then no response. But we are told to support local businesses.
Welle Official
Welle Official's reply06 Feb 2022, 12:39
Official
Good Day Liezl 
Trust you are well.

Thank you for letting us know your concern . A Welle Official representative will be in contact with you shortly. We thank you for the patience you have had during this concern. 

Please expect an email or sms from our support team within the next day. 

Regards, 
Welle Official Management. 

LD
Liezl D's update09 Feb 2022, 19:50
Reviewer Update
Good Day

Thank you for your reply, I have received a new tracking number today.

It's been a process but persistence has paid off.

I really hope my next experience with Welle will be better , We like to support local. #SA
LD
Liezl D's update11 Feb 2022, 15:07
Reviewer Update
We received our order today in good condition my daughter was so excited.

Thank you
Welle Official
Welle Official's reply11 Feb 2022, 18:21
Official
Good Day Liezl
Trust you are well

You are most welcome !

Thank you for your feedback, we are glad that you have received your order in good condition and also glad to make yet another customer excited.

And thank you for your support :)

Regards,
Welle Official Management