Very unhappy customer. Order not deliver from Welle Official

I have placed an order on the 13th of Dec 2023. Order #11466. To date, I have not received my order or any communication about delays. The delivery turn around time was supposed to be 7 to 14 days. I have sent numerous emails and WhatsApp messages with no response. I am now concerned if I will even receive my order. There is no telephone number to call and speak to someone. Trying to contact them is impossible. I really frustrated with Welle.