JJ
Jill J
1 reviews | Active since Jan 2023
14 Jan 2023, 10:30
Unacceptable service
Order 2 x pair of shoes on 21st December 2022. Only received 1 pair. Have sent several whatsapp messages and emails about the 2nd pair, no response. All it shows on the tracking app to be shipped
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Welle Official's replyOfficial
08 Feb 2023, 13:52Good Day Jill,
Trust you are well.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Regards,
Welle Team !
Trust you are well.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Regards,
Welle Team !
Welle Official's reply08 Feb 2023, 13:52
Official
Good Day Jill,
Trust you are well.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Regards,
Welle Team !
Trust you are well.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Regards,
Welle Team !