Shoes send back on my account on1 Dec 2022 - NO RESPONSE

In the beginning of November I order two pairs of sneakers for Christmas gifts. After numerous non responding emails it arrived one month later. One pair was the wrong colour and style. So I respond again, no respond and then I try their what sup number. No respond. When I said I am going to report them to hellopeter. I got a message to take it to Postnet and post it to them. And send tracking bill on whatsup. I send it to Glen Marais postnest. And send them the tracking number. Today is 13 December. Again no repond. The have my shoes all want back is a refund ! Will never support them again.