PATHETIC THATS ALL I CAN SAY

So after reading the wonderful reviews of these ******** purchased a shoe for my daughter. No correspondence.. no nothing. 7 business days later sending a few whatsapps trying to call no answer to ask were is my order. Only for them to read my whatsapp and then don't respond at all. They are pathetic they give u pathetic service and I will never buy there again. Still waiting on response went on Tracker my order still nothing. I promise should I ask a refund that won't happen don't trust this place. PATHETIC