LM
Lillian M
1 reviews | Active since May 2022
16 Jan 2023, 12:52
OUTSTANDING ORDER
Welle Official are not reliable at all.
I have bought my grandson snickers on the 23 November 2022 and received a confirmation #5878. Its been 9 weeks without any respond from them about the tracking number. I have send several emails and WhatsApp messages to them and they keep on telling me that they will attend to my query.
I'm so disappointed to this company because they are not what they present to their website. I will not advice people to buy with them as they are not trustworthy.
From Lillian
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Replies (1)
Welle Official's replyOfficial
08 Feb 2023, 13:51Good Day Lillian,
Trust you are well.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Regards,
Welle Team !
Trust you are well.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Regards,
Welle Team !
Welle Official's reply08 Feb 2023, 13:51
Official
Good Day Lillian,
Trust you are well.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Regards,
Welle Team !
Trust you are well.
Thank you for taking the time to notify us about your unsatisfactory experience with our service. It is our intention to take every possible action to ensure this problem is rectified and we are able to provide the best solution possible to your inconvenience.
Your complaint will be directed to a dedicated specialist who will contact you within a business day to discuss possible resolutions to your issue, and hopefully regain your confidence in our company.
Regards,
Welle Team !