LS
Lucien S

1 reviews | Active since Jul 2012

10 Nov 2022, 12:33

No feedback from Welle official

I bought and received 2 items from Welle official website, unfortunately one item is wrong, I have been trying in vain to call, email and WhatsApp to contact details provided without any feedback. I need to return the item that is wrong and get what I bought but I’m not getting any feedback

0
Replies (1)
Welle Official
Welle Official's reply21 Nov 2022, 14:15
Official
Good Day Lucien

Thank you for bringing this unfortunate matter/incident to my attention and please accept our sincere apology. 
I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-**********8. Kind regards, 
Welle Official Management.