TB
Tshegofatso B
1 reviews | Active since Sept 2021
16 Feb 2022, 10:15
I’m not happy with Welle Official Services
I placed an order with Welle Official on the 4 February 2022. I didn’t receive a tracking number from them. Have sent them numerous emails with no response. I am yet to receive the sneakers I ordered. I’m not impressed with their services at all. Can someone from Welle contact me and let me know what is happening with my order.
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Replies (2)
Welle Official's replyOfficial
16 Feb 2022, 19:44Good day Tshegofatso Bello
Trust you are well
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Welle Official Management
Welle Official Management
Welle Official's reply16 Feb 2022, 19:44
Official
Good day Tshegofatso Bello
Trust you are well
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Welle Official Management
Welle Official Management
TB
Tshegofatso B's updateReviewer Update
17 Feb 2022, 10:25I’m still waiting for my delivery. I received a tracking number that I am unable to track. It still shows that parcel is being prepared to be delivered. I really don’t understand how Welle Official operates. The tracking number you sent
me is not found on any system. Your customer service is very poor. No one has attempted to make proper contact with me and notify me what is happening.
me is not found on any system. Your customer service is very poor. No one has attempted to make proper contact with me and notify me what is happening.
TB
Tshegofatso B's update17 Feb 2022, 10:25
Reviewer Update
I’m still waiting for my delivery. I received a tracking number that I am unable to track. It still shows that parcel is being prepared to be delivered. I really don’t understand how Welle Official operates. The tracking number you sent
me is not found on any system. Your customer service is very poor. No one has attempted to make proper contact with me and notify me what is happening.
me is not found on any system. Your customer service is very poor. No one has attempted to make proper contact with me and notify me what is happening.