ZV
Zinhl V

1 reviews | Active since Nov 2022

18 Nov 2022, 19:12

Disappointed customer

They deliver a wrong item I tried to reach to them and they told me to return them that was the last time I spoke to them they don’t bother about you and your complains once they have you money it’s fine with them…and I would never recommend them good if you wanna buy from online website….I’m still stuck with this wrong item because I’m afraid to return them,what I don’t get my money back cause it’s took me 2weeks for delivery with lack of communication 😩😩

0
Replies (1)
Welle Official
Welle Official's reply21 Nov 2022, 14:12
Official
Dear Zinhl V. 

Thank you for bringing this unfortunate matter/incident to my attention and please accept our sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number to your complaint is C-**********7. Kind regards,Welle Official Management.