*********** and inconsiderate

On the 2nd of March 2023 i returned shoes back to welle official because they sent incorrent size.i immedietely sent an email to notify them about the return..they havnt rep**** my emails.i called so many times they are not picking up the phone.on whatsapp they just bluetick me..this is bull****..I need my money back.Ever since I returned the shoes I have never received any communication from them..even the management number doesn't go through.