NM
Nthabiseng M

1 reviews | Active since May 2019

12 Oct 2023, 23:39

Amazing 1st-Time Buyer Experience

As a 1st time buyer, I am super impressed by WELLE OFFICIAL. I placed an order on Friday, 6 October 2023 around 00:30 and around 11:00 that same day changed my mind on the colour so I contacted Welle Official through their WhatsApp customer service number and they did not even take 15mins to reply to me and change the colour of my shoe order with an immediate confirmation email at no extra cost. I started counting the working days for my order to be processed from Monday, 9 October 2023. Today is Thursday 12 October 2023 and I happily received my order this afternoon to my doorstep. Hardly even 4 Working days and order processed and received. The shoes are beautiful and feel amazing. My son loves them. Thoroughly IMPRESSED. Can't wait to order more month end. Thank you Welle Official for being professional, efficient, customer oriented and ethical.

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