1 reviews | Active since Feb 2022
Poor Mantainance Services
My kitchen cabinet door broke two months ago because it was so old. I asked for maintenance, but I didn't hear back for two weeks, so I followed up, and that's when I discovered they were having an issue with their suppliers. When I followed up again a month ago, there was no reply. A few of days later, we encountered another issue with no hot water or any water at all for about a month. Since I had a shower in my room, I had to purchase a plastic tube during that period in order to be able to take a bath before leaving for work. So one day I took the plastic tub into the shower to bathe in, but because there are tiles, the plastic tub slipped out and ifell on my back pushed the shower glass door and it felt out. I lodged another maintenance enquiry, and Mpho answered, "I will send the handyman to check, and if the hinge is broken, you will be responsible for the invoice." I'm not sure how I'm going to be accountable for the cost when they're the ones who are failing to maintain anything in this apartment. If there had hot water, none of this would happen, besides what I'm paying rent for? I mean, I'm still waiting for the handyman to arrive and do whatever is broken. My main fear right now is that I'm staying with a three-year-old child who could be wounded by those broken things at any point. I always pay my rent on time and have never been late, but this is the service I receive... I'M TIRED OF THESE PEOPLE YHOO. Since moving into this apartment, nothing has worked out for me. I've been hoping that things would improve, but guess what, they've become worse by the day. I can't wait to locate another apartment; I believe I'll be leaving shortly. If it's not the elevator, it's either cold water or no water, or maintenance services. STOP TREATING ME LIKE YOU ARE DOING ME A FAVOR I'M PAYING MY MONEY THAT I WORKED HARD FOR PLEASE!!!
