Kew lofts is horrible.

My experience has been horrible!! I was staying at Madison gardens then got moved to Kew lofts due to the terrible plumbing. Kew lofts looks and is well taken care of. Now my problem is the loud noise every weekend there is loud noise, the gate is extremely loud and there is no network at all here. I can’t work I literally pay for WiFi for nothing. I have reported this a couple of times but they do not seem to care at all. They do not even respond to emails anymore!!