Burst Geyser - everyone's fault but their own ****py product - not honouring warranty

<p>We have been without a geyser now for nearly two weeks. Our geyser burst, WE Geysers blame the installer for "incorrect" installation, and voided their evidently non-existent warranty. They are rude, won't budge and even after a second, unbiased plumber confirmed the geyser burst, and that installation was fine and did not cause the burst, they will not engage in further discussion on the subject.</p> <p> </p> <p>We're still paying off the geyser (R35k!) and now don't even have one. We have to claim through insurance and pay an excess for something that is supposed to be covered. </p> <p> </p> <p>DON'T TOUCH THEIR PRODUCT, they won't honour their warranty, have a history of it as we now know (too late). They are rude, and once they have your money they don't care anymore.</p> <p> </p> <p>The fact that they don't even respond to complaints here says alot about them too...</p>