TN
Thabi N
1 reviews | Active since Jan 2024
17 Jan 2024, 15:22
Would NOT recommend
***** and disappointing experience with Weelee. My car was auctioned, got an offer I accepted and was put in touch with a dealership to arrange for inspection. I drove an hour to this dealership only to have my offer revised to a much lower amount because apparently Weelee had not disclosed that car had been in an accident, even though I disclosed this leading up to the auction. I did not accept the low offer. My interaction with Weelee was just a waste of my time - I drove 2 hours there and back to a dealership that doesn't accept cars that have been in an accident when Weelee could have just disclosed this. Would NOT recommend.
Helpful (0)
Replies (1)0
Replies (1)Weelee's replyOfficial
17 Jan 2024, 15:32Hi Thabi,
We sincerely apologise for your disappointing experience with our team. this is not the level of service we aim to provide - our aim is for every client to leave feeling like they received the best level of service. We appreciate you taking the time to bring this to our attention - we will be escalating it internally to ensure your feedback is taken on board going forward.
We will be reaching out shortly, should you consider giving us an opportunity to help you sell your car,
The Weelee Team
We sincerely apologise for your disappointing experience with our team. this is not the level of service we aim to provide - our aim is for every client to leave feeling like they received the best level of service. We appreciate you taking the time to bring this to our attention - we will be escalating it internally to ensure your feedback is taken on board going forward.
We will be reaching out shortly, should you consider giving us an opportunity to help you sell your car,
The Weelee Team
Weelee's reply17 Jan 2024, 15:32
Official
Hi Thabi,
We sincerely apologise for your disappointing experience with our team. this is not the level of service we aim to provide - our aim is for every client to leave feeling like they received the best level of service. We appreciate you taking the time to bring this to our attention - we will be escalating it internally to ensure your feedback is taken on board going forward.
We will be reaching out shortly, should you consider giving us an opportunity to help you sell your car,
The Weelee Team
We sincerely apologise for your disappointing experience with our team. this is not the level of service we aim to provide - our aim is for every client to leave feeling like they received the best level of service. We appreciate you taking the time to bring this to our attention - we will be escalating it internally to ensure your feedback is taken on board going forward.
We will be reaching out shortly, should you consider giving us an opportunity to help you sell your car,
The Weelee Team
