RG
Rita G

1 reviews | Active since Oct 2018

29 Oct 2024, 14:37

Worst service

Very disappointed in Weelee Centurion’s service !! We app**** finance on a car the Friday, sent through all our documents, have been approved, called the next day and even went to the branch. They told us all is approved and just a few things needed to be done on the car from their side. The very next day come to find out they have sold the car to someone else !! Cant get hold of anyone for an explanation. This is unacceptable and totally unprofessional ! Ebrahim and staff do not answer any of our calls for an explanation as to why they have done this !! Very disappointed in this so called service. Is this how you deal with clients !

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Replies (1)
Weelee
Weelee's reply30 Oct 2024, 11:40
Official
Hi Rita,

We sincerely apologize for your experience with Weelee Centurion. Your feedback is invaluable to us, and we understand your frustration regarding the situation. 

Our consultants have informed us that Ebrahim has been in contact with you. However, we want to ensure that all your concerns are fully addressed and that you receive the clarity and support you deserve

Regards,
The Weelee Team