LS
Lyll S

1 reviews | Active since Aug 2025

06 Oct 2025, 16:00

Worst decision made with purchasing a vehicle

Worst decision made in purchasing a vehicle from Weelee. I took delivery of a vehicle purchased through Weelee centurion the vehicle has been more in the workshop than the pleasure in driving the vehicle. The vehicle was a platinum listing and was in informed that vehicle had no issues. The vehicle has not even done a mere 2800km since in my possession. The vehicle first had a battery issue second a pulley sound issue from the camblet and now a jerking issue especially on highway speeds and when starting the vehicle. These issues were never mentioned to me when taking delivery all in good faith. If this matter is handled in a timeously manner I will be redirecting my complaint to the ombudsman and social media. The customer service is completely appalling no feedback and no transparency. Absolutely shocking weelee.

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Replies (1)
Weelee
Weelee's reply06 Oct 2025, 16:13
Official
Hi Lyll

We sincerely apologise that your experience with Weelee didn’t meet expectations. This is not the standard we hold ourselves to, and we completely understand how frustrating and disappointing this must be. 

Please be assured that your concerns have been escalated for urgent review and resolution. We sincerely apologise for the inconvenience caused. 
Regards,
The Weelee Team