TJvV
Tristen Jansen van Vuuren
1 reviews | Active since May 2024
24 May 2024, 13:42
Worst after sales ever
Worst after sales experience, ever. I have been waiting for the past six weeks for Johnathan to phone and let me know when I can bring back my bakkie so that he can sort out the wheel alignment, which was supposed to be done on delivery. I do not think it takes six weeks for this type of service.
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Weelee's replyOfficial
24 May 2024, 14:01Hi Tristen,
We're so sorry for the less than satisfactory experience. This is not at all the level of after sales service we aim to provide and we're terribly sorry for the delay in communication and inconvenience caused. We understand your frustration and can assure you this is not taken lightly. We appreciate you taking the time to bring this to our attention we will be contacting you to make the necessary steps to resolving this matter.
The Weelee Team
We're so sorry for the less than satisfactory experience. This is not at all the level of after sales service we aim to provide and we're terribly sorry for the delay in communication and inconvenience caused. We understand your frustration and can assure you this is not taken lightly. We appreciate you taking the time to bring this to our attention we will be contacting you to make the necessary steps to resolving this matter.
The Weelee Team
Weelee's reply24 May 2024, 14:01
Official
Hi Tristen,
We're so sorry for the less than satisfactory experience. This is not at all the level of after sales service we aim to provide and we're terribly sorry for the delay in communication and inconvenience caused. We understand your frustration and can assure you this is not taken lightly. We appreciate you taking the time to bring this to our attention we will be contacting you to make the necessary steps to resolving this matter.
The Weelee Team
We're so sorry for the less than satisfactory experience. This is not at all the level of after sales service we aim to provide and we're terribly sorry for the delay in communication and inconvenience caused. We understand your frustration and can assure you this is not taken lightly. We appreciate you taking the time to bring this to our attention we will be contacting you to make the necessary steps to resolving this matter.
The Weelee Team