1 reviews | Active since Aug 2024
Wheelee: what a horrible experience!
I bought a 2015 BMW X3 Xdrive from Weelee Centurion 6 weeks ago. After 4 weeks I needed to replace front disc pads and had to have the discs schemed, the front washer pipe was broken and the one pdc sensor is giving problems. To make matters worse they messed up the registration of the car in JHB and I am now unable to licence the car in Cape Town. After a few weeks I was able to get Nick to answer his phone. After a few days I still haven't received feedback. These people are quick to sell a car but extremely difficult to get hold of afterwards. After sales support is non existent. I am now stuck with a car that cannot be licensed and no one to talk to. Does this now mean that I have to fly to JHB to sort this out, and who will pay for Weelee's negligence and incompetence?
We sincerely apologize for the issues you've encountered since purchasing your BMW X3. Thank you for bringing this to our attention, and please rest assured that we are committed to resolving this matter for you.
We have escalated this internally, and one of our sales consultants will reach out to you to assist in address these issues. We understand how disheartening this must be and want to assure you that we are dedicated to rectifying the situation. Again, we apologize for your frustration and hope to make things right.
Regards,
The Weelee Team
Best regards,
We sincerely apologize for the issues you've encountered since purchasing your BMW X3. Thank you for bringing this to our attention, and please rest assured that we are committed to resolving this matter for you.
We have escalated this internally, and one of our sales consultants will reach out to you to assist in address these issues. We understand how disheartening this must be and want to assure you that we are dedicated to rectifying the situation. Again, we apologize for your frustration and hope to make things right.
Regards,
The Weelee Team
Best regards,