PS
Piet S
1 reviews | Active since Apr 2019
27 Jun 2025, 11:55
Wheelee ****
It has been 2 weeks that Weelee dont refund the supposed "Fully refundable deposit". They **** you into reserving a car by making a R 5000 deposit, which they dont pay back in your account. Dont ever make the mistake I made to trust them in doing that. I phone them every day, and they just dont reply at all! They colllect all these deposits, so they can get interest at the last day of the month!
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Weelee's replyOfficial
27 Jun 2025, 15:03Hi Piet,
We’re truly sorry to hear about your disappointing experience. This is certainly not the standard of service or trust we aim to uphold, and we understand your frustration.
Please know that your feedback has been escalated to our senior management team for urgent attention. We are committed to resolving this matter as quickly as possible and ensuring that your concerns are addressed. Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused.
Regards,
The Weelee Team
We’re truly sorry to hear about your disappointing experience. This is certainly not the standard of service or trust we aim to uphold, and we understand your frustration.
Please know that your feedback has been escalated to our senior management team for urgent attention. We are committed to resolving this matter as quickly as possible and ensuring that your concerns are addressed. Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused.
Regards,
The Weelee Team
Weelee's reply27 Jun 2025, 15:03
Official
Hi Piet,
We’re truly sorry to hear about your disappointing experience. This is certainly not the standard of service or trust we aim to uphold, and we understand your frustration.
Please know that your feedback has been escalated to our senior management team for urgent attention. We are committed to resolving this matter as quickly as possible and ensuring that your concerns are addressed. Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused.
Regards,
The Weelee Team
We’re truly sorry to hear about your disappointing experience. This is certainly not the standard of service or trust we aim to uphold, and we understand your frustration.
Please know that your feedback has been escalated to our senior management team for urgent attention. We are committed to resolving this matter as quickly as possible and ensuring that your concerns are addressed. Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused.
Regards,
The Weelee Team