WP
Willie P

1 reviews | Active since Mar 2025

16 Mar 2025, 07:45

Weelie worst service ever

Hi, I have tried 9 times calking. My calls get dropped or not answered. I have texted the salesperson plenty times, no feedback and the last 3 messages not even read. Going to revert to Hellopeter and social media now, maybe then I will get response

0
Replies (1)
Weelee
Weelee's reply17 Mar 2025, 10:31
Official
Hi Willie, We sincerely apologise for the difficulty you've had in reaching us. This is not the level of service we aim to provide, and we understand your frustration. 

Please know that we take your concerns seriously and have escalated this internally, prioritising a resolution as soon as possible. We have spoken to our team, and they have confirmed that you have been kept informed regarding a deposit refund.  If you require any further assistance or have additional concerns, please don’t hesitate to reach out. 
Regards,
The Weelee Team