IA
Ismail A

1 reviews | Active since Jan 2025

04 Feb 2025, 10:31

Weelee’s Empty Promises – Zero After-Sales Support

I previously left a review about my terrible experience with Weelee, and unfortunately, their response has only made things worse. It is now February 2, 2025—14 days since I first contacted them about a serious issue with my vehicle, which I had owned for only one or two days.

Publicly, Weelee pretends to care about customer complaints, but behind the scenes, they do nothing. They offer empty promises, set deadlines for feedback, and then disappear, delaying responses and avoiding accountability. Their complete lack of after-sales support is shocking, and it’s clear that once they have your money, you’re on your own.

I strongly urge anyone considering a purchase from Weelee to think twice. If something goes wrong, don’t expect any help—just excuses and silence. I regret ever trusting them.

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Replies (1)
Weelee
Weelee's reply05 Feb 2025, 12:34
Official
Hi Ismail,

We sincerely apologise for the inconvenience caused. Please know we take your concerns seriously and understand the importance of timely and effective customer service.
 We have escalated this matter to the relevant team and will ensure that someone contacts you directly to resolve the issue as quickly as possible. We are truly sorry for the inconvenience and understand your frustration. Your satisfaction means a lot to us, and we thank you for bringing this to our attention as we work to address it.

Regards,
The Weelee Team





4o mini 

Best regards,