R
Ruben
1 reviews | Active since Jan 2024
05 Feb 2024, 10:27
Weelees
I purchased a vehicle from Weelees on Wednesday. On Saturday I realized that vehicle's engine was overheating. I immediately contacted the sales man who informed me that he will contact me first thing Monday morning. On Monday I was contact by after sales via sms who requested my Whatsapp number. I subsequently sent a number of Whatsapp messages to aftersales however no response is forthcoming. This is surely not conduct expected from a reputable second vehicle sale company.
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Weelee's replyOfficial
05 Feb 2024, 11:21Hi Ruben,
We're so sorry you've had a less than satisfactory experience. We appreciate you taking the time to bring this to our attention and we can assure you were are treating the matter with the utmost urgency. We have escalated your feedback internally and will be reaching out to you shortly.
The Weelee Team
We're so sorry you've had a less than satisfactory experience. We appreciate you taking the time to bring this to our attention and we can assure you were are treating the matter with the utmost urgency. We have escalated your feedback internally and will be reaching out to you shortly.
The Weelee Team
Best regards,
Weelee's reply05 Feb 2024, 11:21
Official
Hi Ruben,
We're so sorry you've had a less than satisfactory experience. We appreciate you taking the time to bring this to our attention and we can assure you were are treating the matter with the utmost urgency. We have escalated your feedback internally and will be reaching out to you shortly.
The Weelee Team
We're so sorry you've had a less than satisfactory experience. We appreciate you taking the time to bring this to our attention and we can assure you were are treating the matter with the utmost urgency. We have escalated your feedback internally and will be reaching out to you shortly.
The Weelee Team
Best regards,